Syafiqah L.

Syafiqah L. is a Digital Customer Success Engineer at Sonata Software since March 2024, currently working within the Critical Situation Assist Desk for Microsoft, focusing on the Greater China Region and India. Prior to this role, Syafiqah served as an Account Manager and Customer Happiness Specialist at Food Market Hub, where responsibilities included account management, onboarding, training, and IT escalation. Earlier experience includes a position as Business Development Analyst and Relationship Manager at Art of Tree, as well as roles in the Royal Malaysian Navy as Lt Muda PSSTLDM and a Human Resources Intern at the Ministry of Human Resources. Syafiqah holds a Bachelor of Arts in Linguistics from Universiti Putra Malaysia, completing the degree in 2019, alongside a Foundation in Agricultural Science from the same institution.