Michael Marmion

Technical Support Analyst II

Michael Marmion is an experienced Technical Support Analyst II at Sonic Healthcare USA since August 2019, bringing a robust background in technical support and customer service. With prior roles as a Sr Tech. Support Engineer at Mphasis and Technical Service Specialist at DJO Global, Michael has effectively managed complex problem resolutions, client inquiries, and service ticket processing. Additionally, experience as a Manager at Tech Team One and Client Services Manager at ContactWorks showcases skills in relationship building and operational reviews. Michael began a career in technical support as a Customer Service Representative at ACS, a Xerox Company. Michael holds a BA in English from the University of Cincinnati.

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