Norbert Pardo

Norbert Pardo is an experienced professional with a background in customer care and technical support, currently serving as a Senior Program Manager at Sonos, Inc. since September 2008. Pardo has held multiple roles within the company, including Senior Project Manager and Customer Care Manager for the Nordics, where responsibilities include managing operations and developing strategies to enhance customer support quality. Previous experience at NCR Corporation involved various technical support roles, culminating in the position of Technical Support Engineer. Pardo holds a DUT in Electronics, Physics, Math, Computer Networks, and Real-Time Data Processing from Aix-Marseille University.