Jamie Melies

BOSS Business Operations Support Specialist at Sonsio Vehicle Protection

Jamie Melies has a diverse work experience spanning over several years. Their most recent role was as a BOSS Business Operations Support Specialist at Sonsio, where they provided support and assistance in business operations. Prior to that, Jamie worked as a Tire Claims Specialist at Sonsio.

Before joining Sonsio, Jamie worked at The Huckleberry Group, LLC as a Client Relations Associate. In this role, they handled incoming calls for new memberships, technical support, cancellations, and refunds. They also processed and resolved credit card disputes and inquiries, and provided customer service and technical support via live chat.

Jamie also has experience working at Caterpillar as a Material Specialist 2, where they were responsible for outbound shipping and picking and packing orders for delivery.

Earlier in their career, Jamie worked at Video Professor in various roles. They started as an Accounting Assistant, where they handled order processing and daily billing. They then worked as a Customer Correspondence Specialist, and later as a Marketing Admin/Project Manager, where they were involved in data entry, reporting, and project management. Jamie also worked as a QA Specialist/Training & Development Admin, monitoring recorded calls and assisting with training. They started their career at Video Professor as a Customer Service Rep - Technical Support Supervisor, where they handled incoming and outbound customer calls and provided technical support.

Overall, Jamie Melies has extensive experience in customer service, technical support, operations support, and account management.

Jamie Melies attended Emily Griffith and received their GED. No further details about their education history, such as start or end years, field of study, or additional degrees, are provided.

Links

Timeline

  • BOSS Business Operations Support Specialist

    October, 2017 - present

  • Tire Claims Specialist

    April, 2017

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