Corey Mayo

Corey Mayo has a diverse work experience in the field of technical writing and instructional design.

Corey's most recent position is as a Senior Technical Writer at Sony Interactive Entertainment, starting in 2022.

Prior to that, Corey worked as a Technical Writer at Frost Bank (Y&L Consulting) from 2019 to 2022. In this role, Corey supported Frost Bank's Digital Services department by documenting customer service, management, and transactional processes.

Before joining Frost Bank, Corey worked at USAA from 2016 to 2019 in various roles, including Business Writer, Technical Writer, and Business Advisor. As a Business Writer, Corey reviewed and analyzed member-facing collections letters for print mail. As a Technical Writer, Corey edited and wrote process documents for Member Debt Services (MDS) on USAA's internal Knowledge Delivery system.

From 2014 to 2016, Corey worked as an Instructional Designer at One Prospect Technologies, developing and designing instructional course content for the United States Army Medical Department Center and School's Distance Learning Department.

Prior to that, Corey worked as a Business Writer at USAA in 2014, developing and editing project-related communications.

Corey also has experience at AMD, where Corey initially worked as an online training course developer and marketing newsletter producer before being promoted to Training and Communications Manager in 2011.

Additionally, Corey has worked as an Instructional Developer at InfoTrust Group, AT&T, and Del Valle Technologies, where Corey contributed to various training and instructional design projects.

Overall, Corey's work experience showcases a strong background in technical writing, instructional design, and communication across different industries.

Corey Mayo completed their undergraduate education from 1987 to 1992 at The University of Texas at Arlington, where they earned a Bachelor of Arts degree in Business Communications Technology. Prior to that, they attended Irving High School from 1983 to 1987, graduating with honors. No specific field of study is mentioned for their high school education.