Sophie Donnellan

Customer Experience Team Lead at Sophia Webster

Sophie Donnellan's work experience includes roles at multiple companies. From January 2020 to present, they have been a Core Customer Service Team Leader at Cult Beauty, where they lead a team of advisors in providing excellent customer service through various channels. Prior to that, they were a Client Success Team Leader at Brandpath Group from August 2019 to November 2019. Sophie also worked at ASOS.com, where they served as an Assessment and Onboarding Team Coach from January 2019 to July 2019, and as a Customer Care Advisor from October 2017 to January 2019. Currently, Sophie holds the position of Customer Experience Team Lead at Sophia Webster starting from February 2022.

Sophie Donnellan attended St Clement Danes School in Chorleywood, Herts from 2006 to 2013. During this time, they pursued their A-Level studies, focusing on Business Studies, Geography, and Photography.

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