Lynn Reinsel

Lynn Reinsel currently serves as a UX Researcher and Pendo Administrator at Sorenson Communications, focusing on product analytics and user interaction tracking across 25 applications. Prior to this role, Lynn accumulated extensive experience at Autoliv, providing Power BI application support and leading technical communication efforts, including the creation of documentation and eLearning courses. Previous positions also include SharePoint Application Support and Service Desk roles, where Lynn delivered first-level support to a large customer base. Lynn's career began in the United States Air Force as a Computer Systems Operator, and academic credentials include a Master of Science in Technical Communication from Northeastern University.