William Gondim

William Gondim is an experienced marketing professional specializing in CRM and digital marketing strategies. Currently serving as Gerente de CRM at Sorte Online since June 2020, William has successfully orchestrated campaigns across multiple sales channels, achieving over a 190% increase in CRM sales participation. With a robust background at Costa Crociere S.p.A. from 2011 to 2020, William has held various roles, including Coordenador de Marketing Digital, where strategic alignment and digital content management were key responsibilities. William holds multiple degrees and certifications, including an MBA in Digital Marketing from FGV - Fundação Getulio Vargas and specialization in Google Professional Marketing.