Derek Shoecraft

Derek Shoecraft is currently employed at Soteria, LLC as a Service Desk Manager and Microsoft 365 Specialist. Previously, worked at WaFd Bank as Service Desk III and Service Desk II and at ALBERTSONS LLC as a Field Service Technician. At SUPERVALU, held the position of Technical Analyst II. Additionally, briefly worked at Apex Systems as a Deployment Technician. Graduated from Idaho State University with a degree in Computer Science in 2011. Tasked with image/deploy machines, network troubleshooting, customer service, and software debugging in various roles.