Justin Guzman

Justin Guzman, MBA, is a seasoned professional with extensive experience in client relations and management. Currently serving as a Licensed Realtor and Referral Agent at Sothebys International Realty since January 2015, Justin focuses on establishing and maintaining client relationships in a competitive market. Prior experience includes a role as a Relationship Manager at American Express from December 2018 to April 2021, where responsibilities involved managing executive-level relationships and ensuring effective escalation processes. Justin's tenure at American Express from 2006 to 2017 also included leadership positions, such as Home Based Servicing People Leader and Service Recovery & Social Media People Leader, where Justin inspired teams to enhance customer loyalty and productivity. Justin holds a Master's degree in Business Management and International Business and a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Florida Atlantic University.