Derrick Brown

Derrick Brown is a seasoned professional with extensive experience in data operations and customer support, currently serving as a Registration & Data Operations Specialist at SoundExchange since November 2020. Derrick has a proven track record of processing registration data and enhancing workflows through research and policy analysis. Previous roles include Senior Support Analyst, where Derrick developed training programs and resolved high-priority escalations, and Project Operations Coordinator at JLL, where operational efficiencies were improved through effective scheduling and logistics management. Derrick's experience also encompasses office management and customer service in various organizations, complemented by a Bachelor of Arts in Music Industry from SUNY Oneonta and an Associate of Arts from Herkimer County Community College.