Jaslene Chitkara

Mid-market Customer Success Manager at SourceWhale

Jaslene Chitkara has a diverse work experience in various industries. Jaslene is currently working as a Customer Success Manager at SourceWhale since December 2022. Prior to this, they served as a Customer Success Manager at Loxo from June 2022 to December 2022, where they efficiently addressed customer inquiries and ensured customer information was up to date. Jaslene also worked as a Customer Success Associate at Loxo from March 2021 to December 2022, supporting customer engagement and communication initiatives.

Before their roles in customer success, Jaslene worked as a Client Relations Associate at East River Pilates from August 2019 to March 2021. In this position, they handled client relations and contributed to the smooth functioning of the facility.

Jaslene gained valuable experience as a Commercial Diplomacy Intern at U.S. Commercial Service from July 2016 to December 2016. During this internship, they collected and analyzed information for market research reports and addressed inquiries from clients.

Prior to their internship, Jaslene worked at AbbVie, first as a Business Analyst from June 2015 to August 2015. In this role, they solved IT incident tickets and created instructor training guides for various technologies. Jaslene then served as an Administrative Assistant from June 2014 to September 2014, where they identified and analyzed SAP incidents, collaborated on employee training, and created dashboards and analytical reports for management.

Jaslene's early work experience includes working as a Sales Associate at Brighton Collectibles from October 2013 to May 2014, where they honed their interpersonal and customer care skills. Jaslene also worked as an Office Assistant at Abbott from June 2013 to August 2013, contributing to the creation of training materials for Abbott's SAP enterprise software solution.

Overall, Jaslene Chitkara has demonstrated their ability to excel in customer success roles, as well as their analytical and organizational skills in previous positions.

Jaslene Chitkara's education history includes pursuing a Bachelor of Arts (B.A.) degree in International Relations and Affairs. From 2015 to 2018, they attended Northeastern University for this degree. In 2017, Jaslene also studied at Sciences Po, where they earned a Bachelor of Arts (B.A.) degree in International Relations and Affairs. Prior to their university education, they pursued a Bachelor of Arts (B.A.) degree in International Relations and Affairs at The American University of Paris from 2014 to 2015. Before attending university, they obtained their High School Diploma from Adlai E. Stevenson High School, where their field of study is unknown.

Links

Previous companies

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Timeline

  • Mid-market Customer Success Manager

    December, 2022 - present