South Jersey Industries
Jose LLerena is a seasoned professional with extensive experience in customer service and hotel management. Currently serving as a Customer Service Specialist at South Jersey Industries since October 2022, Jose previously held several managerial positions at Harrah's Atlantic City, including Front Office Shift Manager and E.V.S Supervisor, where responsibilities included scheduling, authorizing room comping levels, and training staff. Additionally, Jose worked as a Front Office Shift Manager and Rooms Controller at Hard Rock Hotel & Casino Atlantic City, focusing on guest satisfaction and room assignments. Early career roles at Borgata Hotel Casino & Spa included Front Desk management, Wardrobe Supervisor, and various support roles, demonstrating a comprehensive skill set in hospitality services. Jose graduated from Absegami High School in 2003 with a High School Diploma.
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