Mercedes Donohoe

Mercedes Donohoe has extensive experience in service delivery and IT support roles, spanning from sales to network monitoring and helpdesk management. Currently serving as a Service Delivery Manager at South Jersey Industries, Mercedes is responsible for overseeing the delivery of Service Desk and Desktop Support services. Prior to this role, Mercedes held positions such as Helpdesk Team Lead at Computer Aid, Inc., Network Operator/Helpdesk Analyst at Rohm and Haas, and Sales Merchandiser at Miller and Hartman, Inc. Throughout their career, Mercedes has demonstrated strong leadership skills and a dedication to providing excellent customer service.