Tammy Crowe

Tammy Crowe is an experienced Senior Business Process Improvement Analyst and Project Manager at South Shore Bank, with a career spanning over two decades in the financial and healthcare sectors. Previously, during tenure at Parexel, Tammy provided leadership for Clinical Operations managing over 450 clinical studies, achieving a 97% success rate in service level agreements and maintaining an 80% customer satisfaction rating. Tammy's expertise in process standardization reduced staffing needs significantly, while managing a large team in medical imaging ensured adherence to regulatory standards. At Salem Five Bank, Tammy excelled in client services and training roles, implementing process improvements that enhanced performance metrics and reduced operational costs. Tammy holds a Master of Science in Adult & Organizational Learning from Suffolk University and a Bachelor of Science in Business Administration from Northeastern University.