Lee Hardy

Director Of Store Support, Customer Experience, Call Centers, Revenue And Expense at Southeastern Grocers

Lee Hardy has extensive work experience, primarily in the retail industry. Lee worked at Southeastern Grocers from 2017 to the present, holding various roles such as Director of Store Support, Customer Experience, Call Centers, Revenue and Expense. In this position, they were responsible for supporting merchandising operations, retail communications, call centers, shared services, expense, and revenue. Lee also served as a Director of Workforce Strategies and Director of Ways of Working Central Operations during their tenure at Southeastern Grocers.

Before joining Southeastern Grocers, Lee worked at Bi-Lo Holdings as a Store Director from 2015 to 2017. Prior to that, they were employed at Nestlé Waters North America as a Regional Sales Manager from 2013 to 2014.

Lee's earliest experience dates back to 1992 when they started working at BI-LO, LLC. Lee held the role of Store Director, overseeing the operations of multiple BI-LO retail locations and handling tasks such as HR training, hiring, and regulatory compliance. Lee worked in this position until 2013.

Overall, Lee Hardy has a diverse background in retail operations, store support, customer experience, call center management, and workforce strategies.

Lee Hardy has a diverse education history. In 1995, Lee attended the University of South Carolina Upstate, where they studied Business Administration and Management. In 2023, Lee participated in Dale Carnegie Training, obtaining a Dale Carnegie Immersion degree. They also acquired additional certifications, including High Impact Presentations Achievement, Developing Mentoring in Others Achievement, and a Dale Carnegie of the Mid-South Immersion Certificate, all from Dale Carnegie Training. In 2023, they also obtained a Prosci® Taking Charge of Change certification from Prosci. Additionally, Lee earned a MOST Certification from Accenture in August 2021.

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Previous companies

BI-LO Holding logo

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Peers

Timeline

  • Director Of Store Support, Customer Experience, Call Centers, Revenue And Expense

    January, 2022 - present

  • Director Of Workforce Strategies

    May, 2021

  • Director, Ways Of Working Central Operations

    June, 2019

  • Senior Manager - Merchandising Operations, Store Support

    February, 2019

  • Operations Manager

    May, 2017

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