Southern Alberta Institute of Technology
Radha Saikia currently serves as the Head of Customer Success at AuditSoft, an industry leader in digital audit and compliance solutions, and as the Head of Support & Success at SafetyVantage. Additionally, Radha is a Curriculum Developer and Adjunct Professor at the Southern Alberta Institute of Technology (SAIT), developing a Customer Success course to prepare professionals for roles in the field. Previous experience includes roles at samdesk as a Product Manager, Customer Success Manager, and Data Intelligence Analyst, and various positions at the Government of Alberta and the University of Alberta. Radha has also contributed to the Customer Success Collective as a Pro Member. Educational qualifications include a Bachelor of Arts Honors in Psychology and multiple certificates from the University of Alberta, along with international study experience at the Universidad Autónoma de Guadalajara.
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Southern Alberta Institute of Technology
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Based in Calgary, Alberta, Canada, SAIT Polytechnic delivers relevant, skill-oriented education to 70,000 registrants annually. SAIT offers two full baccalaureate degrees, four applied degrees, 67 diploma and certificate programs, 32 apprenticeship trades and 1,600 continuing education and corporate training courses. SAIT works closely with industry to ensure graduate success. The class of 2010 has a 93 per cent employment rate.