Katrina Ede has held several key roles in the healthcare and customer service sectors, including positions at Southern Cross Healthcare and Ryman Healthcare. At Ryman Healthcare, Katrina served as Group People and Culture Manager, Group People Services Manager, and HR Manager for Construction, demonstrating a strong background in human resources and organizational development. Additionally, Katrina began a career at Vodafone as a Customer Service Representative, showcasing versatility in customer-facing roles. Currently, Katrina holds the title of Change Manager at Southern Cross Healthcare.