Mark Stewart

Mark Stewart has a diverse work experience spanning various roles in different organizations. Mark currently holds the position of Chief Operating Officer at Southern Cross Healthcare, starting in 2022. Prior to this, Mark worked at PwC as an Executive Director in Management Consulting from July 2021 to June 2022. In this role, they led PwC's contract with Whakarongorau Aotearoa, the national tele-health service, and played a key role in New Zealand's COVID response.

Before PwC, Mark served as the Chief Operating Officer at New Zealand Post from April 2016 to October 2020. During their tenure, they led the organization through a transformation to become a market leader in quality and service delivery. Mark implemented various initiatives to enhance operational performance, including improving on-time performance for courier delivery, reducing injuries, improving staff engagement, and reducing parcel delivery costs. Mark also played a crucial role in developing the business case for the company's largest strategic investment program.

Prior to their role as Chief Operating Officer, Mark held multiple positions at New Zealand Post, including General Manager Network Transformation, General Manager Processing, and Head of Delivery and Operations - Retail. In these roles, they were responsible for driving operational improvements, managing budgets, and leading teams.

Mark started their career as a Principal Consultant at PA Consulting Group, where they worked from 2003 to 2007.

Overall, Mark Stewart brings extensive experience in operational leadership, strategy development, and program management across various industries.

Mark Stewart's education history includes the following:

- In 2020, they attended the University of Cambridge for the Prince of Wales's Business and Sustainability Programme, where they pursued studies in Sustainability Studies.

- In 2017, they enrolled at Stanford University for Strategic Marketing Management, specializing in Marketing.

- Mark obtained a PhD in Management Science/Operations Research from the University of Canterbury, with an unspecified start year and completion year in 2003.

- Prior to their PhD, they earned a Bachelor of Science in Management Science/Operations Research (First Class Honours) from the University of Canterbury. Again, the start year is unspecified, but they completed the degree in 1998.