Southern Home Services
Scott Salonen is an experienced professional in customer experience and management, currently serving as the Manager of The Customer Experience Center at Southern Home Services since August 2020. Scott has held various leadership roles, including Supervisor of Sales and Customer Experience at Ecklers Industries, where responsibilities included managing a team of 70 agents. Previous roles include Senior Consultant at Gubagoo and Senior Operations Consultant at Infinity, as well as Brand Manager at Costa Del Mar, INC., where Scott focused on brand strategy and customer interactions. Additional experience includes managing client relationships at Dmeautomotive and overseeing operations at Healthfirst's Medicare Member Services. Early career achievements involved supervising sales at Adelphia Communications and technical support at Cingular Wireless. Scott holds a Bachelor's degree in Liberal Arts and Sciences from the University of Central Florida.
Southern Home Services
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Southern HVAC provides Air Conditioning, Heating, Electrical, and Plumbing repair and maintenance services throughout Florida, Georgia, South Carolina, North Carolina, Texas, Kansas, and Missouri. Our ongoing objective is to continue growing and expand to new markets! We believe our employees are our #1 asset and make our company successful! We strive to provide an environment that is challenging yet rewarding where customer service is our top priority. Each of our team members working in the field or in the office understands that our business differs from our competition by the level of service we provide, from the very first phone call to the last service call, we want to create a customer relationship that lasts a lifetime. Comprising a set of distinct service brands, Southern HVAC Corp. is a leading provider of essential maintenance, repair, replacement, and new installation services for residential and commercial heating, ventilation, and air conditioning (HVAC), Plumbing, and Electrical service markets. Currently, Southern HVAC serves over 600,000 homeowners across its target markets. Headquartered in Maitland, FL, we focus on providing key home services as a one-stop source for our customers, “ONE CALL, ONE COMPANY”.