Julian Azzam

Julian Azzam is a seasoned professional with extensive experience in sales operations and Salesforce administration. Currently serving as Sr Manager of Sales Ops & Products at Southwest Airlines since March 2020, Julian previously held the position of Sr. Salesforce Administrator/Analyst and Team Lead at Hilltop Securities Inc. from December 2012 to March 2020. In this role, Julian oversaw Salesforce administration, developed custom reports and dashboards, managed complex workflows, and provided user training and technical support. Earlier in Julian’s career, a role as Admin. Manager and Consultant at Advanced Interventions Associates involved office systems management, healthcare billing, and IT support. Julian holds an MBA in Business Administration with a Technology Management concentration and a BASc in Information Technology Project Management from Colorado Technical University.