Simon Alva

Customer Service Representative at Southwest Airlines

Simon Alva has a diverse background in customer service and relationship management, currently working as a Customer Service Representative at Southwest Airlines since August 2018. Prior experience includes serving as a Lead Bartender at Aramark Sports & Entertainment, where Simon cultivated relationships with patrons and managed cash operations. Additionally, Simon held various roles at Best Buy from January 2006 to January 2012, including Administrator, Sales Representative, Customer Service Representative, and Hispanic Summit Coordinator, focusing on reports management, relationship selling, and customer engagement. Simon's career began as a Cashier at HEB from 2002 to 2006. Simon holds a Bachelor’s degree in Marketing from The University of Texas at San Antonio, earned in 2009.

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