Melissa Jones

Customer Service Representative at Southwest Medical

Melissa Jones has extensive experience in healthcare and customer service, currently serving as a Customer Service Representative at Southwest Medical Associates since August 2022. Previously, Melissa held the position of Office Manager at HealthQuest Physical Therapy and Medical Fitness, where responsibilities included verifying insurance benefits and managing patient appointments. Prior roles include Office Manager and Registered Medical Assistant at Comprehensive Integrative Health Care, Account Manager at GreatStaff Solutions, LLC, and various customer-facing positions such as Receptionist at DV8 Body Art and Front Desk Coordinator at Salon Domani. Melissa's educational background includes training from Ross Medical Education Center and attendances at Oakland Community College and Walled Lake Central High School.

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