Erin Williams is an experienced professional with a background in healthcare and customer service. Currently serving as an Engagement Care Manager at Pittsburgh Mercy since July 2024, Erin previously held positions as an Admissions Specialist and Admissions Supervisor at Southwood Psychiatric Hospital from August 2022 to August 2024. Prior to that role, Erin worked at Giant Eagle, Inc. as a Service Desk/Cashier from May 2019 to July 2022. Erin holds a Bachelor's degree in Biobehavioral Health from Penn State University, earned in May 2022.