Alika Bates is an experienced Business Process Analyst currently working at Sovereign Housing Association since May 2022, focusing on documenting As Is processes and supporting transformation projects. Previous roles include Lean Process Analyst at Saint-Gobain, where Alika utilized Lean Six Sigma methodologies for process enhancement, and Continuous Improvement Delivery Lead at Thames Water, managing transformation projects to improve customer experience. Alika has also held positions as Junior Project Manager at Learning Enterprises Organisation, Programme/Project Support Officer at States of Guernsey, and Project Management Administrator at Aster Group UK, demonstrating a strong background in project management and operational improvement across various sectors. Alika holds a 2:1 combined honours degree in criminology and sociology from the University of Roehampton.
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