Ashley Travis

Ashley Travis has a diverse work experience spanning different industries and roles. Ashley started their career in the food service industry as a Server and Trainer at Brasserie Ten Ten, where they displayed strong interpersonal skills and the ability to handle high stress situations. After that, they worked as an Account Manager at Brighter Vision, a start-up providing search engine consulting. In this role, they helped clients optimize their websites for search engine results and implemented original content strategies.

Ashley then transitioned to the telecommunications industry, working at Level 3 Communications. Ashley started as a Sales Support Associate and quickly progressed to become an Account Director, where they successfully developed strategic relationships with enterprise customers. Ashley also served as a Client Service Manager, overseeing customer onboarding, project coordination, and account stewardship.

Ashley went on to work at Kapost as a Customer Success Manager, where they onboarded and advised users on utilizing the content marketing software platform. Ashley played a crucial role in centralizing business processes, scaling production, and measuring performance to drive results.

Ashley then moved to Apto as an Enterprise Customer Success Manager, where they focused on ensuring customer satisfaction and success.

Before joining their current role, Ashley held various positions at SaleScout, including Director of Operations & Director of Customer Success, where they oversaw operational and customer success functions. Ashley also served as a Customer Success Lead.

Currently, Ashley is the Director of Data Operations at Sovrn, where they lead the data operations team and ensures efficient data management. Prior to this role, they served as the Manager of Customer Success Data Operations and the Market Development Manager at Sovrn.

Overall, Ashley Travis has a background in customer success, operations, and data management, with a proven ability to build strong relationships, drive results, and handle complex responsibilities.

Ashley Travis completed their Bachelor of Arts degree in Asian Studies from The George Washington University's Elliott School of International Affairs from 2005 to 2009. In 2007, they studied Chinese Language and Cultural Studies at East China Normal University. Furthermore, in 2008, they pursued Chinese Language studies at Peking University.