Hashmat Ahmadi

Hashmat Ahmadi is a seasoned IT professional with extensive experience in desktop support and technical solutions across multiple prominent organizations. Currently serving as a Desktop Support Analyst at S&P Global through Wipro Limited, Hashmat manages incidents and tasks, provides L1/L2 support for various systems, and assists end-users with IT solutions. Previous roles include Desktop Support Engineer at Citi, where responsibilities encompassed desktop support for users, managing hardware and software issues, and setting up applications. Hashmat also worked as a Service Desk Specialist for bp, delivering 24/7 global support and ensuring SLA compliance. Hashmat's foundational experience includes technical support roles at Hedin IT and Atea Sverige, complemented by a Bachelor's degree in Computer Science from the University of Gothenburg.