Jay B. is currently the Senior Director of Customer Care at SPARC Group LLC. Prior to this role, Jay B. served as the Chief Executive Officer at Owl Mining Company and Director of Customer Experience at Brooks Brothers. With a background in customer experience and business management, Jay B. has held various leadership positions at companies such as Mindbloom, Apple, and Verizon. Jay B. holds a Master of Business Administration from Western New England University and a Bachelor of Arts in Philosophy from Connecticut College.
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