James McArtney

James McArtney is currently serving as the Enterprise Service Management Lead at Spark New Zealand since September 2021. Prior to this role, James held various positions at Datacom from May 2013 to September 2021, including Product Manager, Product Owner, Operations Manager, Process Consultant, and Service Desk Team Leader. James also worked at the Ministry for the Environment as an IT Service Desk Adviser from July 2011 to May 2013, and at Westpac New Zealand Limited as a Platform Support Analyst and Platform Support Team Leader from September 2007 to July 2011. Throughout their career, James has been responsible for managing IT services, improving service delivery, and providing operational support for various organizations.