Penny White

Penny White has extensive experience in business technology and customer services, currently serving as GM Business Technology Services at Spark New Zealand since May 2011. In this role, responsibilities include overseeing service delivery, sales operations, and customer outcomes across various customer segments while ensuring high-quality service throughout the engagement lifecycle. Prior positions include leadership roles at NZ Post, FINEOS Corporation, TOWER, Certus Solutions, and Andrews Partners Recruitment, where Penny developed expertise in service management, project management, and professional services operations.