Kelly Jensen

Operations Team Lead at Sparkfly

Kelly Jensen has work experience in various roles and industries. Kelly is currently employed at Sparkfly as an Operations Team Lead, a position they have held since August 2022. Before this, they worked as an Implementation Specialist at the same company from October 2021 to August 2022. Prior to their role as an Implementation Specialist, Kelly served as a Customer Success Manager, handling strategic accounts from July 2020 to October 2021. Kelly initially joined Sparkfly in April 2019 as a Customer Success Manager, where they were responsible for integrating the company's technology platform with clients' Point of Sale (POS) systems.

Before joining Sparkfly, Kelly worked at AscentERP as an Engagement Consultant from May 2018 to April 2019. In this role, they worked with customers to develop business solutions using the Salesforce.com platform and related products.

Prior to their time at AscentERP, Kelly served as an E-Commerce Manager for B.A. Refrigeration at Brautigan Brothers Management. Their responsibilities included managing the growth strategy, website and customer experience optimization, and account management from July 2014 to March 2018.

Kelly also gained experience in marketing through internships at Sports Media 101 and CodeGuard in 2013.

Overall, Kelly Jensen has demonstrated a diverse set of skills and experiences in customer success, operations, e-commerce, and marketing throughout their career.

Kelly Jensen attended the Georgia Institute of Technology from 2010 to 2014, where they obtained a Bachelor of Science degree in Business Administration with a focus on Marketing. In 2012, they participated in a summer abroad program at Oxford University, specifically Worcester College, although they did not complete a degree during that time.

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Timeline

  • Operations Team Lead

    August, 2022 - present

  • Implementation Specialist

    October, 2021

  • Customer Success Manager, Strategic Accounts

    July, 2020

  • Customer Success Manager

    April, 2019