Sparksoft
James Dozier is a skilled IT professional with extensive experience in technical support and customer service management. Currently serving as a Service Desk Supervisor at Sparksoft Corporation since December 2023, James previously held leadership roles at Peraton, where responsibilities included troubleshooting technical inquiries and training staff. Additionally, James has a significant background at Verizon, where duties encompassed customer support and network engineering planning, alongside roles at MorphoTrust USA and Loch Harbour Group focusing on personnel management and IT security. James holds a B.A.S. in Biology from Morgan State University and is furthering education at Brandman University.
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