Andrew Smolinski

Andrew Smolinski has extensive experience in technical support and IT service roles, currently serving as a Service Desk Supervisor at Volkswagen of America, Inc. since July 2018, following a position as a Service Desk Analyst. Prior experience includes a role as a Desktop Support Specialist at the University of Michigan and as a Technical Support Representative at Barracuda, where Andrew provided remote support and resolved technical issues for clients. From January 2014 to July 2016, Andrew worked as an IT Help Desk Field Technician at Eastern Michigan University, delivering comprehensive support across various platforms. Andrew holds a Bachelor of Applied Science in Information Assurance with a concentration in Network Security from Eastern Michigan University and an Associate of Applied Science in Network Administration from Macomb Community College.