Shoppers Drug Mart Specialty Health Network
Nicholas Smith possesses extensive experience in patient care operations, having served in various roles at Shoppers Drug Mart Specialty Health Network since 2009, including Senior Specialist and Supervisor in Patient Care Operations, as well as multiple bilingual specialist positions focused on reimbursement and health services. Prior experience includes a role as a Bilingual Health Services Case Manager at McKesson Canada. Nicholas holds a BSc in Biology with a minor in Economics from the University of Waterloo and has completed numerous professional development programs in pharmaceutical sciences, healthcare information, pharmacoeconomics, and patient support program management, achieving certifications that enhance expertise in pharmaceutical marketing and management.
Shoppers Drug Mart Specialty Health Network
The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.