The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. 

Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.

Health Care

Pharmaceutical

Shoppers Drug Mart Specialty Health Network

John Cieslowski

Tanya Moore

The Strategy and Transformation team at Shoppers Drug Mart Specialty Health Network is responsible for driving the strategic direction and innovation efforts of the organization to enhance the delivery of specialty healthcare. This team develops and implements transformative initiatives that leverage digital health technologies, aligns corporate strategies with market trends, and ensures the efficient execution of systems and processes to optimize healthcare services for patients, healthcare providers, and pharmaceutical manufacturers.

Strategy and Transformation

About

Team members

Other teams at Shoppers Drug Mart Specialty Health Network

Clinical and Case Management Team

Business Intelligence Team

Operations Team