The Customer Experience & Service Management team at Specsavers focuses on enhancing customer satisfaction across all touchpoints, ensuring that every interaction aligns with the company's commitment to quality healthcare services. This team leverages customer insights and analytics to optimize service delivery, manages relationships through effective CRM strategies, and leads digital and contact center initiatives that reinforce the brand's dedication to an exceptional customer experience.
Adam Kennedy
Senior Digital Experience Mana...
Corinne Leloup
Senior CRM Manager
Jordan Spero
Head Of Customer Insights & An...
Karen Hopkins
Contact Center Manager
Kimberly Fox
Senior CRM Manager
Nicola Taylor
Customer Relationship Manageme...
Rhys Healy
Senior CRM Manager
Richard Lacey
Senior Business Analyst - Supp...
Tim Corbett
Customer Experience Manager - ...
Tom Holt
CRM Development Lead