Shireen Rodriguez

Sr. Director Of Customer Success at Spectrio

Shireen Rodriguez has varied work experience in the customer service and operations fields. Shireen is currently working as the Sr. Director of Customer Success at Spectrio since October 2021. Prior to this, they held various roles at Wyndham Destinations, including Director Of Special Servicing Operations, Special Servicing Operations Manager, and Contract Compliance, Account Controls & Admin Manager from 2013 to 2021. From 2011 to 2012, they worked as the Manager of Collections/ Customer Service at Equiant Financial Services Inc. Shireen also served as the Financial Services Manager at Island One Resorts from 2001 to 2011. Additionally, they worked as a Marketing Manager at Starwood Vacation Ownership from 1998 to 2001.

Shireen Rodriguez obtained a Bachelor of Science (B.S.) degree in Management from the University of Phoenix, where they were enrolled from 2007 to 2010. In addition to their degree, they have also completed several certifications through LinkedIn, including "Creating a Culture of Change," "Serving Customers Using Social Media," "Productive Leadership," "Be the Manager People Won't Leave," "Becoming an Impactful and Influential Leader," "Enhance Productivity in a Hybrid Work Environment," and "Managing Remote Teams: Setting Expectations, Behaviors, and Habits." The years in which they obtained these certifications are not specified.

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Timeline

  • Sr. Director Of Customer Success

    October, 2021 - present

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