Ellen Burke

Ellen Burke is a seasoned professional with extensive experience in project management and customer service. As a Service Delivery Project Manager at Spectrotel since October 2016, Ellen has honed skills in overseeing project execution and ensuring top-quality service delivery. Previously, at MetTel from April 2009 to October 2015, Ellen managed a Customer Care Team, coordinating activities of 10-24 account managers and building strong relationships with C-level executives across over thirty Fortune 500 companies, driving significant revenue. Additionally, Ellen has experience as a Primary Accounts Manager, ensuring effective communication for a diverse client portfolio, and as an Installation Coordinator at Precision Interconnect, where responsibilities included managing customer service across equipment installations and ongoing support.