Burroughs Shakira is a skilled customer service professional currently serving as a Customer Services Specialist at Lycored since March 2022, while also holding the position of Customer Relations Specialist at API Technologies Corp. since November 2014. With extensive experience in customer interactions and inquiries regarding products, accounts, and services, Burroughs is adept at managing service inquiries and coordinating with customer service associates. Prior experience includes a role as a Customer Relationship Management Administrator at TÜV SÜD Global Risk Consultants from September 2007 to December 2012. Burroughs holds a high school diploma in Business Administration and Management from Weequahic High School, earned between 1991 and 1994.
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