Sarah Harvey is a seasoned user experience researcher with extensive experience in various roles across multiple organizations. Currently serving as the Lead User Experience Researcher at Spectrum since August 2020, Sarah excels in developing research strategies, mentoring teams, and managing vendor relationships. Earlier positions include Senior User Experience Researcher at Spectrum, where Sarah focused on products such as My Spectrum App and Spectrum.net, and User Experience Researcher at Charles Schwab, where contributions concentrated on qualitative research for financial services. Sarah's background also includes research and design roles in graduate studies, freelance digital content strategy, and editorial positions in published works, demonstrating a comprehensive proficiency in strategic communication and content development. Educational qualifications include a Master of Arts in Strategic Communication Design from the University of Colorado Boulder and a Bachelor's degree in English from the University of Colorado Boulder.
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