Patrick Wong, MBA, is an experienced professional in operations and technology management with a strong background in customer service and team leadership. Currently serving as a Call Center Supervisor at Spectrum since 2019, Patrick manages teams within the Internet/Voice department, focusing on enhancing customer experiences and monitoring performance. Previously, as Operations Manager at Mears Transportation Group from 2015 to 2019, Patrick oversaw multiple departments, optimizing processes and ensuring operational efficiency. Patrick's earlier experience includes serving as IT Manager at Consulate Health Care, where support was provided for over 200 facilities, and as Information Technology Associate at Aon, resolving software and hardware issues for various users. Patrick holds a Bachelor of Science in Information Technology from the University of Central Florida and a Master of Business Administration from Webster University.
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