Presenan Govinda

Presenan Govinda is an experienced Customer Experience Manager at Speedoc since August 2021, focusing on enhancing customer interactions and ensuring an engaging customer journey. Previously, Presenan held a position in Customer Relationship Management at Star Media Group Berhad from May 2013 to August 2021, where responsibilities included fostering relationships with management, vendors, and clients while implementing process improvements and quality controls. Prior experience includes managing a sales team at United Teleservice Sdn Bhd and supervisory roles at Scicom MSC Berhad, where case management and reporting were key responsibilities. Presenan possesses a Master of Business Administration from Asia e University and an SPM from SMK Vivekananda.