Nicole Fleiner has over 25 years of experience in customer loyalty, CRM, sales, and marketing. Nicole began their career in 1996 as a Brand Management Intern at Procter & Gamble. In 1997, they joined LoyaltyOne as an Account Executive and then Manager of Client Services. In 2002, they took on a role as Senior Manager of Guest Relationship Management at Toys R Us, and also held a National Account Manager role at Alliance Data. From 2004 to 2016, they worked at LoyaltyOne in various roles, including Associate Vice President of Business Development, Director of Market and Product Development, Director of Business Development, and Senior Director of Client Services and Strategy. In 2020, they became a Consultant and Advisor of Customer Loyalty. Nicole currently serves as the Executive Vice President of Customer Success at Spendgo.
Nicole Fleiner completed their Bachelor of Commerce in Marketing and Tourism from the University of Calgary between 1992 and 1996. In June 2020, they obtained a certification in Ken Blanchard on Servant Leadership from LinkedIn.
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