Spherica
Radwan Alhousni is a Technical Operations Engineer at Spherica since September 2024, with a robust background in network engineering and customer support. Previous experience includes roles as a 3rd Line Network Engineer at VCG (March 2023 - July 2024) and Customer Network Engineer at Gamma (October 2018 - February 2023), where Radwan also served as a Customer Support Technician. Early career stages included working as an Amnesty Responder at Amazon Robotics (October 2016 - July 2017) and as a Technical Sales Engineer at Universal Technical LLC (March 2014 - April 2015), along with a brief tenure as a Wireless Engineer at Huawei Technologies (March 2011 - June 2011). Radwan holds a Master's degree in Computer Systems Networking and Telecommunications from the University of Staffordshire (2017 - 2019) and a Bachelor's degree in the same field from the Arab International University (2006 - 2010).
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Spherica
Our mission is to help businesses do more with less through the power of technology. We’re a progressive, automation-first IT Managed Services business that has spent more than a decade providing mission-critical services across complex IT infrastructures, in both the public and private sector. Our automation-first ethos permeates through our business, enabling us to identify and deliver efficiencies and business-changing innovation through our “relentless automation” approach. This approach delivers cost savings, productivity efficiencies and reduces risk, freeing IT teams from mundane, repetitive tasks, and giving them more time to focus on service enhancements and optimising customer experiences. By fusing people, technology and automation, we increase speed, consistency and reliability to revolutionise IT operations – delivering more with less. This enables IT to dedicate more time and money to developing and delivering technology strategies that meet the demands of the modern business. We combine technical excellence with our dedication to exceptional customer service, building long-term, collaborative partnerships that deliver real business change.