Erik Raschke joined SpiderRock in 2015 where he leads the client support team as well as handles new client onboarding and integration. Before joining SpiderRock, Erik was a Director at ITG Derivatives for 9 years where he managed client support and operations and was product manager for the options offering. He has held a variety of roles throughout the industry in back-office operations, product management and support. Erik is a graduate of American University in Washington, DC where he received a B.S.B.A in Finance and International Marketing.
Current role
Senior Director, Customer Support at Coupa Software
Sr Director Customer Support at Zuora
Senior Director, Customer Support (sre) at Cohesity
Director Customer Support And Global Escalation at DataRobot
Director, Customer Support Operations at ServiceNow
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