Samson Alwyn

Samson Alwyn is a seasoned professional with extensive experience in customer service and technical support, currently serving as the Lead Customer Service Representative at Spirent Communications since March 2017. In this role, Samson orchestrates complex troubleshooting processes and collaborates with cross-functional teams to manage client data effectively. Previously, Samson worked as a Software Engineer 2 at Terralogic, where responsibilities included managing ticket dispatching and providing technical support for licensing issues. Earlier experience also includes a position as an Information Technology Engineer at Talent Computer Services, focusing on system software upgrades and maintaining high uptime for network devices. Samson holds a Bachelor of Engineering degree in Electronics & Communication Engineering from Pavendhar Bharathidasan College of Engineering & Technology.