Reiny Rodriguez

Customer Success Support at Spiro

Reiny Rodriguez has five years of work experience, beginning in 2017. In 2017, they worked as an Agent Bilingue for SOS Seguros orientados a la salud, where they were responsible for operating for any campaign, whether sales or services, and attending inbound and outbound calls. In 2018, they were an Asistente de Tienda at P&E Digital Print, where they took orders from customers via email, operated machines, and attended customers at the counter. In 2020, they worked as a Customer Success Agent Esp - Ingles PromoFarma, where they managed and solved ticket incidents in Zendesk, was responsible for the Social Media department, followed up on orders from customers, provided information on refunds to the team, and attended live chat with customers. In 2021, they worked as a Customer Success Specialist at Astroselling, where they managed and solved ticket incidents in HubSpot, did onboardings and demos about the Astroselling platform, and was responsible for the Social Media department. Currently, they are a Customer Success Support at Spiro.AI.

Reiny Rodriguez attended Universidad 'Alejandro de Humboldt' from 2017 to 2022, where they earned a Bachelor's degree in Negocios internacionales/Comercio internacional.

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Timeline

  • Customer Success Support

    August, 2022 - present

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