Ben Simon

Ben Simon is an experienced Customer Success Manager with a strong background in managing enterprise-level clients, solution design, and change management, currently employed at Splash since June 2023 and previously at pymetrics (now Harver) from July 2021 to March 2023. At pymetrics, Ben led initiatives resulting in successful contract renewals and expansions, facilitated quantitative studies to demonstrate ROI, and collaborated with cross-functional teams. Prior roles include Graduate Researcher at Baruch College, where Ben assessed virtual team effectiveness, and Senior Talent Management Associate at Retensa, where insights from exit interviews informed client strategies against employee turnover. Ben holds a Master's degree in Industrial and Organizational Psychology from Baruch College and a Bachelor's degree in Psychology from Touro University.