Joel Rosado is a seasoned UX researcher with extensive experience in the technology and financial sectors. Currently serving as a Senior UX Researcher at Splash since May 2021, Joel influences strategic product decisions to enhance user engagement and business growth. Previous roles include Senior UX Researcher at Valley Bank, where insights drove product decisions to elevate customer satisfaction, and UX Researcher at Capital One. Earlier experience includes product design at Braze and UX roles at Lifion by ADP and Applied Technical Systems, where Joel established usability testing programs and collaborated on various HR applications. Joel's educational background includes dual Bachelor of Arts degrees in Fine and Studio Arts and Political Science and Government from the University of Maryland.
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