Sean Young

Desktop Support Analyst I at Split

Sean Young has a diverse work experience in the field of information technology. Sean started their career as an IT Helpdesk Administrator at Intercontinental Processing Group in 2014 and worked there until 2016. Sean then moved on to work as an HP Refresh Tech contractor at Bank of America for a short period of time. In 2016, Sean joined JRK Property Holdings as a Helpdesk Analyst, where they provided assistance to various properties across the US. Sean also gained experience in computer operations as a Computer Operations Specialist at Electro Rent North America in 2017.

From 2017 to 2019, Sean worked as a Computer Support Analyst I at Stanford University School of Medicine, where they provided technical support to users over the phone and remotely, assisted with software installation, and ensured security standards and policies were followed. During this time, they also created help desk videos for users to assist with their computer and compliance issues.

In 2020, Sean worked as an Autopilot Data Annotation Specialist at Tesla, contributing to autonomous driving technology. Sean then joined PlayStation as an IT Support Specialist, providing technical support to employees in 2022.

Sean's most recent roles include working as an Information Technology Support Analyst at Stanford Law School, where they diagnosed and resolved end-user problems and contributed to the development of the client support strategy. Sean also worked at CareDx, Inc. as a Laboratory Admin, and is currently employed at Split as a Desktop Support Analyst I.

Overall, Sean Young has gained experience in various IT support roles, demonstrating their technical expertise and ability to provide excellent customer service.

Sean Young obtained an Associate's Degree in Design and Visual Communications, General from FIDM, where they studied from 1996 to 1998. Sean also holds a C++ Certification from Sololearn. In addition, they have obtained several certifications including "Zbrush 2022 Completion Guide" from Udemy in October 2022, "Maya 2022 Essential Training" from LinkedIn in October 2021, "After Effects 2020 Essential Training: The Basics" from LinkedIn in August 2021, "Premiere Pro 2020 Essential Training" from LinkedIn in August 2021, and "C++ Tutorial course" from SoloLearn (specific dates not provided).

Links

Timeline

  • Desktop Support Analyst I

    June, 2023 - present

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